How do I access my items?

After you checkout, we will send you a link to your items by email and text message. This link will take you to your online pass. Your online pass is a mobile friendly website that has everything you will need.

How can I print my passes?

With most passes, we will send a link to a "Print-at-Home" page in your receipt email. From there, you can print your passes.

If you have lost your receipt email, you can request a new one here:
https://app.bandwango.com/dashboard/request

What do I do if I lost the link to my pass?

Go here to request a new link to your pass:
https://app.bandwango.com/dashboard/request

* All we need is the email address you used during checkout. A new link will immediately be sent by email and text message.

Why can't I find all my items in my pass?

All items expire after a certain amount of time if they are not used. Once they expire, they are eventually removed from your pass.

Still need help?

Feel free to contact us for further help.

Email: support@bandwango.com
Phone: (888) 921-5333
Text: (888) 921-5333